Serves as customer facing technical resource.
Responsible for trouble shooting, service
Identifies customer problems and coordinates appropriate corrective action. Identifies and minimizes potential risks.
Collects detailed information, performs thorough analysis and relies on experience and judgment to determine the most effective method of resolution
Collaboration with Munters sales engineers and other senior staff as needed to understand the customer s case better and to provide effective end user support and issue resolution.
Prepares a daily activity report at site ( listing activities carried out each day) at site, signed by a senior / authorised customer representative at site.
Stay abreast (through self-initiated learning) of the latest technology trends in the industry, while Company will provide training as necessary for Munters products and service routines.
Understand and comply with established guidelines that ensure a safe and healthy work environment
Coordinates closely and in confidence with company staff our business partners (could be a sub-contracted supplier or labour contractor for example) to provide exemplary service to customers.
Attending AC Breakdown Calls
Servicing of AC
Own Vehicle is must
Hiring Process : Face to Face Interview
Bablani aircon Pvt Ltd