Hiring for Desktop Support Engineer in Belagavi - Unisys India Pvt Ltd - 24 Oct 25

• Troubleshoot hardware and software issues across Windows.

• Troubleshooting Quality in windows related issue like login issues, connectivity issue,

LAN issues OS issue, Browser and Proxy, VPN Setting, a

lowness/freeze/BSOD/hanging/restarting and other OS related settings.

• Configure, install, and maintain desktop systems and applications.

• Manage user accounts, passwords, and permissions via Active Directory.

• Respond to support tickets using ITSM tools, (ManageEngine ServiceDesk) and

ensure timely resolution.

• Assist users remotely and on-site using tools like Remote Desktop, or Any Desk.

• Set up and support Office 365 applications, including Outlook, Teams, and OneDrive.

• Diagnose basic network issues involving IP addressing, DNS, DHCP, and VPNs.

• Document technical issues, solutions, and create user guides when necessary.