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Hardware Networking - System Engineer in India, Last date to apply 26 Oct 19

Hardware Networking - System Engineer
IBM
Diploma
2017 - 2019 10497 - 17000 Per Month
Last Date 26 Oct 19
Opportunity is expired
Apprenticeship Description Date of posting 26 Sep 19

Job Title: Hardware Networking - System Engineer

Qualification: Diploma candidate with 60 % (17 / 18 / 19 Pass out )E&C , E&E, IT , Telecommunication

No. Of Post: 101

Responsibilities:

  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Track computer system issues through to resolution, within agreed time limits
  • Properly escalate unresolved issues to appropriate internal teams
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports
  • Provide Basic level troubleshooting.
  • Responsible for the uptime of the various client projects being managed / monitored.
  • Need to make sure that issues are handled in right time frames as per the SLA / commitments
  • Knowledge on Network protocols LAN, WAN protocols like HSRP , VLANS, STP, OSPF and BGP
  • Understanding of  Routing, Switching devices
  • Understanding of Network Operations
  • Good understanding Windows/Linux/Mac OS environments
  • Good understanding of computer systems other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Hiring Process : Face to Face Interview

Job Role : IT Hardware Engineer
Company Description

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Opportunity is expired