Safety Tips:
Installing, configuring, managing and troubleshooting applications.
Updating Drivers
Installing and configuring VPN
Troubleshooting Desktop and laptop related issues
Installing, configuring and managing applications
Monitoring the ticketing tool
Attending user’s issues and closing tickets
Having knowledge on ITIL
Coordinating with vendors for various repairs to be done
Checking mail queries and replying
Resolving issues by taking remote
Handling tickets
Hiring Process :