Hiring for APPRENTICE TRAINEE ENGINEERING in Bengaluru - Mitel Communications Private Limited - 18 Dec 25

This Technical Support Apprenticeship gives you hands-on experience supporting

enterprise customers and channel partners in deploying and operating UC products.

You will gain skills in:

 Troubleshooting UC software platforms & applications

 Supporting hardware endpoints (IP phones, headsets, gateways, SBCs, CPE

devices)

 Managing system configurations & provisioning

 Troubleshooting voice, video & collaboration issues

 Understanding VoIP protocols, SIP signaling, RTP media flow

 Customer case handling & escalation management

 Providing step-by-step guidance and ensuring excellent customer experience

Successful apprentices may be considered for full-time roles based on performance.